Soulverse Terms of Use

Effective Date: February 11, 2026 Last Updated: February 11, 2026

These Terms of Use ("Terms") are a legal agreement between you and Soulverse, Inc. ("Soulverse," "we," "us," or "our") governing your use of the Soulverse mobile app and related services (collectively, the "Service").

By accessing or using Soulverse, you agree to these Terms. If you do not agree, do not use the Service.

IMPORTANT DISPUTE NOTICE

Please read the "Arbitration Agreement and Class Action Waiver" section carefully. It requires most disputes to be resolved by binding individual arbitration (not jury trial), limits court remedies, and waives class or representative proceedings, subject to specific opt-out rights.

1. Eligibility

You represent and warrant that:

• You are at least 18 years old.
• You have legal capacity to enter a binding agreement.
• You will comply with these Terms and applicable law.

Soulverse is an adults-only platform.

2. Account Registration and Security

You are responsible for:

• Providing accurate registration information.
• Maintaining the confidentiality of account credentials.
• All activity under your account.

You must notify us promptly of unauthorized access or suspected account compromise.

3. License to Use the Service

Subject to these Terms, Soulverse grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use.

4. User Conduct Rules

You agree not to:

• Harass, threaten, stalk, abuse, exploit, or defraud others.
• Impersonate any person or misrepresent identity, age, or other material personal details.
• Upload unlawful, infringing, sexually exploitative, hateful, or otherwise prohibited content.
• Use bots, scrapers, fake accounts, automation abuse, or unauthorized scripts.
• Attempt to reverse engineer, interfere with, or compromise the Service.
• Circumvent safety controls, blocks, moderation actions, or access restrictions.
• Use the Service for unlawful solicitation, trafficking, extortion, or scams.

We may suspend, restrict, or terminate accounts for suspected violations.

5. User Content and Content License

You retain ownership of content you submit (such as profile text, community posts and comments, photos, messages, answers, and reports). You grant Soulverse a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, modify (for technical formatting), display, and transmit your content solely as needed to operate, secure, and improve the Service.

You represent that you have all rights necessary to provide such content and that your content does not violate law or third-party rights.

6. Safety Tools and Moderation

Soulverse provides safety tools including reporting and blocking controls. We may investigate reports and take moderation action, but we do not guarantee any specific enforcement result or response time.

You should use good judgment when interacting with others online and offline.

7. Community and User Interaction Disclaimers (No Guarantees)

You acknowledge and agree:

• Soulverse is a platform for community participation, profile discovery, and user interaction; we do not guarantee reach, engagement, response rates, relevance, or user behavior.
• Soulverse does not guarantee identity verification, background checks, or criminal screening for every user.
• Online interactions may involve risk, including deception, harassment, or harm.
• In-person meetings arranged through the Service are at your own risk.

To the maximum extent permitted by law, Soulverse is not responsible for the acts, omissions, or conduct of other users.

8. Discovery Features and User Controls

Soulverse provides discoverability, visibility, and social interaction controls, including user-configurable thresholds and visibility settings. You are responsible for your chosen settings. We do not guarantee that any setting will fully eliminate unwanted interactions.

9. Privacy and Data Use

Your use of the Service is also governed by our Privacy Policy and Data Policy. By using Soulverse, you acknowledge those policies.

10. Purchases and Billing

If Soulverse offers paid subscriptions, digital goods, or in-app purchases:

• Purchases may be processed by Apple and subject to Apple's billing terms.
• For in-app purchases and auto-renewable subscriptions made through Apple, Apple's standard Terms of Use (EULA) apply: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
• Fees are non-refundable except as required by law or platform policy.
• We may change pricing and offerings prospectively.

11. Intellectual Property

The Service, including software, design, logos, trademarks, and platform content (excluding user content), is owned by Soulverse or its licensors and protected by intellectual property laws.

No rights are granted except as expressly stated in these Terms.

12. Third-Party Services

Soulverse may integrate or link to third-party services. We are not responsible for third-party acts, content, availability, or policies.

13. Suspension and Termination

We may suspend or terminate your account or access at any time if:

• You violate these Terms.
• Your conduct creates legal, security, or safety risk.
• We are required to do so by law.

You may stop using the Service at any time and may request account deletion through available in-app controls or support.

14. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, OR SECURITY.

SOULVERSE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT USER CONTENT OR COMMUNICATIONS WILL ALWAYS BE AVAILABLE.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOULVERSE, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOULVERSE'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO SOULVERSE FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
• USD $100.

Some jurisdictions do not allow certain liability limitations; in those jurisdictions, limitations apply to the maximum extent permitted by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless Soulverse and its affiliates, officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service.
• Your content.
• Your violation of these Terms or applicable law.
• Your infringement of any rights of a third party.

17. Arbitration Agreement and Class Action Waiver

17.1 Informal Dispute Resolution Required First

Before filing arbitration or court action, you and Soulverse agree to try in good faith to resolve disputes informally for at least 60 days.

To start, send a written Notice of Dispute including:

• Your full name.
• Soulverse username and account email.
• Description of the claim and factual basis.
• Specific relief sought.

Send notice to:

• Email: legal@soulverse.com (or, if unavailable, support@soulverse.com with subject "Legal Notice")
• Mail: Soulverse, Inc., Attn: Legal Notices, 1 Gaeta, Laguna Niguel, CA 92677, USA

17.2 Agreement to Arbitrate

Except for disputes that qualify for small claims court and claims for injunctive relief as described below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and, where applicable, Mass Arbitration Supplementary Rules.

17.3 Arbitration Procedure

• Arbitration may proceed by documents, video, phone, or in-person as determined by the arbitrator and AAA rules.
• Unless otherwise required by law, the arbitration venue will be your county of residence (if in the U.S.) or another mutually agreed location.
• The arbitrator may award individual relief available under applicable law.
• The arbitrator has exclusive authority to resolve disputes regarding enforceability or interpretation of this arbitration section, except class-action waiver enforceability, which a court decides.

17.4 Class Action and Jury Trial Waiver

You and Soulverse waive any right to a jury trial and agree that all claims will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, mass, private attorney general, or representative action.

The arbitrator may not consolidate claims of different users except as expressly permitted under the batch process below.

17.5 Mass Arbitration / Batch Process

If 25 or more similar arbitration demands are filed against Soulverse by the same or coordinated counsel within a 90-day period, the parties agree those claims may be administered in staged batches (for example, batches of up to 50 claimants each) under AAA mass arbitration procedures to improve efficiency.

Statutes of limitation remain tolled only as permitted by applicable law and AAA procedures.

17.6 Small Claims and Injunctive Relief Carve-Outs

Either party may bring an individual claim in small claims court if it qualifies. Either party may seek temporary or preliminary injunctive relief in court for unauthorized access, misuse, intellectual property infringement, or threats to platform security pending arbitration.

17.7 Arbitration Opt-Out Right

You may opt out of this arbitration agreement by sending a written opt-out notice within 30 days of first accepting these Terms.

Opt-out notice must include:

• Your full name.
• Account email and username.
• A clear statement that you are opting out of arbitration.

Send to legal@soulverse.com (or support@soulverse.com) and, if requested, to the mailing address above. Opting out does not affect other parts of these Terms.

17.8 Governing Law for Arbitration and Non-Arbitrable Claims

These Terms are governed by the Federal Arbitration Act and applicable U.S. federal law. For non-arbitrable claims, governing law and venue will be the state/federal courts located in Delaware, unless applicable law requires otherwise.

17.9 Severability

If any part of this arbitration section is found unenforceable, the remainder remains in effect to the fullest extent permitted by law, except that if the class-action waiver is held unenforceable, this arbitration section is void to that extent.

18. Export, Sanctions, and Compliance

You may not use the Service if prohibited under applicable export control, sanctions, or trade laws.

19. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide notice by reasonable means and update the Effective Date. Your continued use after updated Terms become effective constitutes acceptance.

20. Contact Information

Soulverse, Inc. Email: support@soulverse.com Website: https://soulverse.com

For legal notices, use the notice information in Section 17.1.